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Remnants of Hope

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Remnants of Hope last won the day on February 21 2015

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  1. Web Team Policy Document

    Updated 1st December 2017 Old:
  2. Remnants of Hope Official Guild Structure

    Ammendment #15 Old: New:
  3. Remnants of Hope Official Guild Structure

    Amendment #14 Old: New:
  4. Do you agree with the Code of Conduct as written here: http://remnantsofhope.com/boards/index.php?/topic/8548-rules-and-regulations/ If so, please reply to this post with a /sign.
  5. Web Team Policy Document

    Updated 3/30/2017 Old:
  6. RoH Recruitment Policy

    Logistics: The Tools at your Disposal ► The Recruitment Spreadsheet The recruitment spreadsheet is a tool used to track accepted trial members and their progress in the Remnants of Hope trial period. All divisions need some form of it! You must also have it posted where easily accessible for Division Commanders, Elder Councilors, and the High Elder to view.. Spreadsheets should have the following: A Trial Applicant's Forum Name A Trial Applicant's In-game Account ID A Trial Start Date A Trial End Date (two weeks from the start date) Whether they have been accepted or denied (with a reason for denial) Not required, but recommended: A Trial Applicant's Halfway point in the trial (for the automated halfway reminder check) An Array to track certain trial objectives, such as in-game activities A Comments Section for extenuating circumstances with trial applicants A copy of your spreadsheet with the month’s activities in recruiting should be included in your monthly report to your Division Commander, who will in turn include it in their Monthly Report to the Elder Council. This spreadsheet can be maintained by either you or one of your assistants, but remember: Keeping this up to date is the easiest way to make sure all trial applicants are accounted for. ► Automation Bots Each Division has their respective automation bot that can assist with the forum end of recruitment. Currently, all the bots have the functionality for the following:: Page all Recruitment Officers to vote on a new application Post an initial greeting for the new applicant on their application thread PM the new applicant a generic welcome message Promote and demote applicants on forums when given appropriate commands by their Recruitment Officer PM a halfway reminder to a trial applicant after one week has elapsed on their trial period A post for the commands for using your automation bot can be found here, but due to forum permissions, the only certain persons will be able to give proper commands to the bot is the Recruiting Officer, Division Commander, Elder Council or High Elder. ► Guild Advertisements Advertising for applicants is a part of recruiting, and finding the best places to get new recruits can be taken care of by either you or one of your assistants. Feel free to use whatever means you desire to bring in new applicants, but popular choices for posting advertisements in many divisions are: Official Forums for that game Reddit Threads to promote the game Popular Fan-site forums Zone chat map blasts (if you use this method, please use your discretion and don't spam a zone) You may also hold events open to the general public of your game, sponsored by Remnants of Hope. Make sure that with every advertisement you make, whether it be through public or private communications, you have a link to our front page for them to see. Process: The Procedures for Recruitment When an application is first received, the applicant begins a process to become a full member of Remnants of Hope. The logistics mentioned beforehand are tools to help the Recruitment teams oversee the recruitment process . The process has three main stages, as described below: ► Stage One: Initial Application and Community Recruitment Voting Application is posted. Automation Bot notifies all recruitment officers > Posts a stage 1 voting thread in the appropriate division's sub-forum. The division's Recruitment Officer and Assistants should respond ASAP. Any Recruitment Officer may begin the vote. All Recruitment Officers across all divisions should cast an initial vote on the application in the private recruitment forums within 24 hours. If a tie occurs, the Division Commander of the game being applied for will act as a tie-breaker. If a majority of Recruitment Officers voted yes to the original application, the applicant can be moved to trial membership immediately by the Recruitment Officer for that division. If after 24 hours it is seen that not all RO's have voted, if there is a majority, the result will stand. If any Recruitment Officer has voted no or bolster, reasoning should be explained in the private forums and an additional 24 hours can be given for discussion about the applicant. After 24 hours, a majority vote can be used to decide whether to accept or deny the applicant for trial membership. Recruitment Assistants may provide their opinion on incoming applicants at any time during this stage, but they do not have the ability to vote. ► Stage Two: Trial Period and Trial Objectives Once an applicant is moved to trial membership, they enter stage two of the application process. A trial member will be given a trial period of two weeks to complete trial objectives that are determined by the recruiting officer for their respective division. The trial objectives, at a minimum, must include the following: /sign reply on the Rules and Regulations thread Creation of a forum avatar Joining the in-game guild for the division they are applying to. Posting an Introduction in the Introductions sub-forum. Additional trial objectives may be included at the Recruitment Officer's discretion, but all objectives added should be aimed at gauging a trial member's overall activity in game, on the forums and in the overall community, as well as the ability to showcase a trial member's integrity, maturity, and loyalty. If a trial member completes all of their objectives before a two-week period, they may move on to stage three of the process after at least one week has elapsed. If a trial member is unable to complete all objectives assigned in the two week period, they may request an extension if they have extenuating circumstances surrounding their trial period and real-life. The Recruitment Officer may grant extensions for up to an additional two weeks past the original trial period. A trial member is encouraged to enjoy any of our division or casual games, but the trial objectives will be tracked only for the Division they originally applied for. If a trial member wishes to finish their trial period in a different Division than they started with, then they can speak to their Recruitment Officer about how to do so. A Trial membership may be terminated at any time for any reason by the Recruitment Officer, which will result in an immediate dismissal from the Community for the applicant. If a trial chooses to participate in another Divisional game, they should declare their character or account name in their application thread. If Trial is denied or quits, the Recruitment Officer must send a private message to all other Division Recruitment Officers or @name each on the Denied Application thread so all Trial Characters can be removed from all Division games by any member of the recruitment team. The Recruitment Officer will have the option to create a Stage 2 Poll at the Halfway mark of the trial, for Recruitment Assistants only to vote on whether a trial should continue before it reaches the Stage 3 Officer Vote. This vote may remain private, but any votes for 'nay' will need to be explained via PM to the Recruitment Officer. The Recruitment Officer will then either end the trial and post their reasoning for doing so, or move the trial on. ► Stage Three: Trial Review and Divisional Voting • After a trial member has completed all of their trial objectives, they enter stage three of the application process. This will begin with the recruitment team sending the trial member a PM on the forums to schedule a private meeting on Teamspeak to review their experience in Remnants of Hope so far. This PM and the review can be scheduled and conducted by either the officer or any assistant. • The review should be conducted and recorded on Teamspeak, but if the trial member is unable to do so for any reason, the questions can be relayed through a private chat room. If they are unable to do this, as a last resort, the questions can be mailed to the applicant on the forums. • After the recording (or transcript) of the review has been made, the review should be posted on the private recruitment forums. The Division Commander and all Officers for the Division should discuss and vote on whether the trial member should be promoted to full member within 48 hours of the review being posted. After 48 hours, a majority vote can be used to decide whether to accept or deny a trial member as a full member. Miscellaneous Things ► Trials Swapping Divisions If a trial member seeks to swap divisions and is not past the one week mark in their trial, the following steps should be followed: The trial member should send a request to the Recruitment Officer for the division they applied for. That Recruitment Officer should then communicate the request to the Recruitment Officer of the division the trial member wants to swap to. A New Application should then be submitted via this form where all answers are entered as "Swapping Division per [Original RO's name]" (This allows all RO's to realize no vote for acceptance of the Application is required.) Trial continues his/her trial at Stage 2 in the new Division under the new RO's observance. The trials time will be officially reset and all trial objectives that are not forum related should be restarted with the new Division. ► Recruitment Assistants Recruitment Assistants are an important part of the Recruitment team and as such it is vital that they are given tasks to help ease the burden of a Recruitment Officer. These tasks are as follows but not limited to: Sign the Assistant CoC here (found in your division's Recruitment sub-forum) Maintaining and Updating Spreadsheets Conducting Reviews In game promotions of trial to full member Inviting trials to the in game guild Keeping up with trials in game and making sure they are good Monitoring trial objective progress and tracking it Helping the RO keep the various recruitment topics up to date As always, Recruitment Assistants are encouraged to share their opinions on all trial discussions for their Division. ► Recruitment Officer Meetings It is encouraged that all the Division Recruitment Officers meet once a month and create a good flow of communication between Divisions. If a RO position is vacant or short staffed, the other ROs can assist each other in forum processing requirements up. This can be done by letting the EC know via PM
  7. Remnants of Hope Official Guild Structure

    Amendment #13 a. (Elder Council) Old: New: b. (High Elder) Old: New: c. (Division Commander and Department Officer) Division Commander Old: Division Commander New: Department Officer Old: Department Officer New:
  8. Elder Council Policies

    The Elder Council has discussed and made sweeping changes to the Elder Council Policies. Old: New:
  9. Remnants of Hope Official Guild Structure

    Amendment #12: Old: New:
  10. Guild Ambassadors

    The role of the ambassador here is much as the nomenclature suggests: a representative from a foreign entity. Much as countries have an ambassador to another country, here an ambassador represents another community. An ambassador is a representative and a part of that other community... but is not a part of Remnants of Hope. They help coordinate events and activities between our community and theirs, to enhance the experiences of both. While there may be some benefits to allowing those representatives a place in-guild under a special 'ambassador' rank, there are drawbacks as well. Remnants of Hope strives to "promote a stress free environment for members to relax and enjoy the games they play." To this end, we have a Code of Conduct which depicts a series of rules and guidelines every member agrees to follow when they join the community. These guidelines serve to create a space where members feel comfortable to be themselves and engage freely with others who enjoy the same games they do. All of our successful applicants put a good amount of time and effort into their trials in order to demonstrate that they are a good fit for this community, and that our community is a good fit with them. Allowing non-community members into this space would circumvent and undermine our trial process; if others can be part of the guild through means besides our trial process, regardless of context, it diminishes the importance of those requirements, and is unfair to all of the members who did put in their time and go through their trials successfully. This is the same reason we no longer accept mergers from other guilds. Additionally, it would mean that we would have people in our guilds who were not beholden to any of our rules or standards, and that may make the friendly, protective area we strive to create here not feel so protected or private anymore. While those we associate with as ambassadors or allied guilds are likely similarly-minded, and while we heartily encourage people to make friends outside of the guild as well as in, it is important to maintain a delineation between those who are members of our community, with all the rights and responsibilities that entails, and those who are friendly relations outside of it. To that end, we'd like to lay out a few quick guidelines about the Ambassador position: Anyone may propose a member of another guild to receive the Guild Ambassador rank, if that individual is willing to accept itA brief proposal should be sent to the Division Commander of the applicable game and to the Elder Council, explaining the reasoning behind the requestIf the Division Commander and Elder Council both agree with the proposal, the individual is then given the Guild Ambassador forum and TS rankAmbassadors have access to our forum calendar and divisional boards, but not to boards relating to the community itselfAmbassadors do not have access to any Remnants of Hope guild within our divisional gamesAmbassadors are able to move freely to any open TeamSpeak channels, but do not have the ability to move other users or guestsAmbassadors are expected to help set up at a minimum one successful event involving both guilds each monthWe hope that these will serve to clear up (understandable) past confusion over what the Guild Ambassador position is and what it entails, and provide clear guidelines for the position going forward. As always, if you have any further questions or concerns, please feel free to send them to the EC.
  11. Remnants of Hope Official Guild Structure

    Amendment #11 Old: New:
  12. Remnants of Hope Official Guild Structure

    Amendment #10 Old: New: Old: New:
  13. Discipline Policy

    Discipline Policy To help ensure consistency while still maintaining deterrents to violating the CoC, the EC will follow a specific discipline path when a CoC infraction occurs. At a high level, the path utilizes a 3 strikes and you're out system with an escalation of consequences each time an infraction occurs within a specified time period. Anytime the EC has determined that an infraction has occurred, the impacted member(s) will be notified and their infraction and discipline will be documented within the EC private section of the forums. ***The EC will follow the below path whenever possible but reserves the right to take more immediate actions should the situation be deemed severe enough and it would be a major detriment to the health of our community not to act in such a fashion. EX: a member who is sexually harassing another member can be banned from the community without being given a warning first.*** Discipline path: In most cases, anyone found to be violating the CoC will follow the below path. All members are required to read the CoC when joining RoH and we encourage all members to remain familiar with it to ensure they are not in violation of the rules. Warning: A CoC infraction without any current discipline measures applied to you garners you a warning. The EC will advise a member of their infraction and that they now have a warning. They will be advised that a further infraction of any kind within 6 months will result in probation. The warning will clear after 6 months of good behavior. A warning does not automatically remove you from a leadership position but the EC reserves the right to exercise that option if they feel the situation was serious enough to warrant it. If a member is removed from their leadership position due to their first violation, they will be unable to apply to a new leadership position for 6 months. If the member is in the Elder Council and the High Elder determines they have broken the CoC, they will be given a warning and automatically removed from the Elder Council. **The EC may add specific stipulations on a member related to their infraction in conjunction with a warning** Probation: A CoC infraction when carrying a warning garners you probation. The EC will advise a member of their infraction and that they are now in probation. They will be advised that a further infraction of any kind within 6 months will result in their removal from the community. The probation/warning will clear after 6 months of good behavior from the time of their last infraction. If the member is in a leadership position they will be automatically removed from said position. No member under probation can run for any leadership position. **The EC may add specific stipulations on a member related to their infraction in conjunction with probation** Removal: A CoC infraction while under probation will result in your removal from the community. The EC will advise a member of their infraction and that they are being removed from the community. The EC will make a post to the community identifying that the member has been removed and due to which kind of CoC infraction. The specifics of the infraction will remain confidential. The member will not be allowed to reapply to the community for 1 year and only after a review and approval by the EC is granted.
  14. Web Team Policy Document

    The Web Team The Web Team is a group of members managed by the Elder Council for the purposes of securing, maintaining, and improving the Remnants of Hope forums, site, and Community Services (e.g. TeamSpeak3). As the access given to this group is highly sensitive, these positions require a significant amount of trust, and in order to avoid appearances of bias or collusion, these positions cannot be held by any current member of leadership in Remnants of Hope. Web Admin The Web Admin is the head of the Web Team. This individual reports directly to the Elder Council and acts as a bridge between the Web Specialists and the Elder Council. Responsibilities Maintain the website, forums, and Teamspeak3 Maintain all passwords for RoH and its Community Services and set password policy for the community Share the root password for RoH servers and any change thereto with the High Elder and Treasurer Share all other web-related and Community Services passwords and any changes thereto with the Elder Council and High Elder Provide appropriate security to RoH user groups - Root (tier 1) for High Elder, Treasurer, and Web Admin; Admin (tier 2) for EC; and Design Access (tier 3) for Web Specialists Change passwords to Community Services on a semi-annual basis or when a member of leadership steps down or leaves the community Ensure that all services are functioning properly and correcting or delegating issues to the Web Specialists Fix bugs Oversee major and minor updates such as new features, site coding, theme changes/updates, group colors, group titlebars, etc. Ensure that the Web Specialists are actively monitoring the Bug Tracker Set up or alter usergroups Alter permissions to forums and usergroups Perform database overhauls such as pruning of table content Submit requests for Web Specialists to Elder Council Submit monthly change log reports to the Elder Council detailing every major and minor action done by the Web Team in regards to the website, forums, or Teamspeak3 Web Specialists Web Specialists are up to 3 individuals that specialize in various aspects of web development and server administration. Responsibilities Maintain the website and forums Ensure the website and forums are functioning properly and correcting issues that may arise to cause any of the services to become unavailable Fix bugs Perform minor updates such as site coding, theme changes/updates, group colors, group titlebars, etc. Monitor and maintain the Bug Tracker Submit Change log reports detailing every major and minor action done in regards to the website or forums to the Web Admin monthly --------------------------------------------- Members are not eligible for either position if there is an active probation or Elder Council stipulation preventing them from holding any leadership position. Additionally, the following are stipulations that either require Elder Council approval or are expressly forbidden: Web Team responsibilities that require Elder Council approval: Any new features and services that require the use of Guild Funds Logo and Motto changes Promoting/Removing Web Team members Actions that are expressly forbidden to the Web Team: Accessing or tampering with the site administrator logs in any way Moderating the forums Making non-IT related announcements As outlined in the Code of Conduct, nobody with access to any part of the site is allowed, at any time, to access or attempt to access chat logs or private messages.
  15. Remnants of Hope Official Guild Structure

    Amendment #9 Old: New: Old: New: Old: New:

Congratulations to Dymlos, RaVem, Juggz and Cycleguy, on being the Members of the months for December for their primary divisions!

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