Natasha

Hey, guys, I'm not sure where to post this, so hopefully this is an ok place.  I'm having some issues with the gem store.  Specifically, buying gems themselves.  I just finished HoT and need to purchase more gems in order to buy Season 3, but every time i try to make the purchace, I get this super vague error message (something along the lines of, "we've encountered and error.  please try again) that flashes SUPER quickly, and just sends me back to the window where I select how many gems I want.  I've tried paying with a CC, debit card, and paypal.  Everything gives me the same error message.   It's not my bank causing the issue, I've checked.   Its a bummer because I feel stuck now.  I want to play this character's story in order, and before I go on to PoF to get my mount, I was really hoping to complete season 3.  Does anyone know anything about this bug?  Does this issue sound familiar to anyone?  and if so, has anyone had any luck correcting it?  Any advice would be appreciated.    thx