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Remnants of Hope

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Remnants of Hope last won the day on February 21 2015

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About Remnants of Hope

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  1. Remnants of Hope

    The Remnants of Hope Charter

    Division Proposal Process Division Creation Process Division Dissolution Process
  2. Remnants of Hope

    The Remnants of Hope Charter

    Recruitment Policy Logistics: The Tools at Your Disposal The Recruitment Spreadsheet: Automation Bots: Guild Advertisements: Process: The Procedures for Recruitment When an application is first received, the applicant begins a process to become a full member of Remnants of Hope. The logistics mentioned above are tools to help the Recruitment teams oversee the recruitment process. The process has three main stages, as described below: Stage One: Initial Application and Community Recruitment Voting Stage Two: Trial Period and Trial Objectives Stage Three: Divisional Voting Miscellaneous Things Trials Swapping Divisions Recruitment Assistants Recruitment Officer Meetings
  3. Remnants of Hope

    The Remnants of Hope Charter

    Amendment Policy Veto Policy
  4. Remnants of Hope

    The Remnants of Hope Charter

    Forum Moderation Policies Community moderators, who have the task of keeping discussions and/or forum areas clean and updated, include the following positions: High Elder, Elder Council, Community Manager, Division Commanders, and Department Officers. Moderators of our community are given some extra tools to do so in the areas they are charged with overseeing (community or divisional) with the Feature, Pin, Hide, Lock, Move, and/or Merge options. These tools are to be used only for the purpose of the betterment of the community. All moderation should include a PM to the party being moderated with the reason for the action taken, with two exceptions: If a duplicate thread or post is made; in this case, no PM is necessary and the duplicate thread may be merged with the original or deleted Moving posts to archives or trash If the moderation involves a violation of the Code of Conduct, the member’s Division Commander and the Elder Council must also be included in the PM notification. At no time will a moderator edit the text of any member's post without the permission of the post's author to do so first. Rank-Specific Requirements Department Officers: When moderating threads or posts that may involve a breach of the Code of Conduct, you must not only PM the affected member and EC/HE, but also the Division Commander of the respective game explaining what was moderated. The Elder Council will then review the moderation and choose to uphold, reverse, or work with the member to resolve the moderated post. The inclusion of the Division Commander in the Department Officer's PM is only for documentation purposes. Division Commanders: When moderating threads or posts that may involve a breach of the Code of Conduct from within a different Division's forums, you must not only PM the affected member and EC/HE, but also the Division Commander of the respective game explaining what was moderated. The Elder Council will then review the moderation and choose to uphold, reverse, or work with the member to resolve the moderated post. Community Manager: When moderating threads or posts that may involve a breach of the Code of Conduct, you must not only PM the affected member and EC/HE, but also the Division Commander of the respective game explaining what was moderated. The Elder Council will then review the moderation and choose to uphold, reverse, or work with the member to resolve the moderated post. Elder Council: When moderating threads or posts that may involve a breach of the Code of Conduct, you must not only PM the affected member, but also document the action within the Elder Council Discussion forum in lieu of sending the EC/HE a PM. The remaining Elder Councilors and the High Elder will review the moderation and choose to uphold, reverse or work with the member to resolve the moderated post. High Elder: When moderating a thread or post that may involve a breach of the Code of Conduct, you must not only PM the affected member, but also document the action within the Elder Council Discussion forum in lieu of sending the EC a PM. The Elder Council will review the moderation and choose to uphold, reverse or work with the member to resolve the moderated post.
  5. Remnants of Hope

    The Remnants of Hope Charter

    Remnants of Hope Discipline Policy All members are required to read and follow the Code of Conduct (CoC) when joining RoH. The Elder Council encourages all members to remain familiar with it to ensure they are not violating our shared rules. The following guidelines are provided to ensure consistency and transparency in the types of discipline applied for CoC infractions and to help encourage compliance with the CoC. The Elder Council will use a 'three strikes' system where consequences escalate each time an infraction occurs while already under probation*. Each warning comes with a minimum 6-month probation, but it can be extended if the Elder Council deems it is warranted. Where the violation(s) and discipline may have an impact on other members or the community at large, the Elder Council should advise the Division Commanders of the member's violations and discipline to keep leadership informed of potential issues within the games in which the member is currently active. The Elder Council will remind recipients of this information that per the Code of Conduct's 6th Clause, this information is to remain in strict confidence with the Division Commanders. The Division Commanders may request that the Elder Council allow them to share it with specific Division Officers under the agreement that it is not to be shared with assistants or others, but the Elder Council retains the right to reject such a request if there doesn't appear to be clear reasons to allow sharing of such information. The 'three strikes' are: ----------------------------------------------------------- First Warning/Probation: A CoC infraction by member(s) without any current disciplinary measures receives a warning with a minimum 6-month probation. The EC will document the discipline in the confidential EC forums and notify the member(s) of their infraction and probation length. The EC may add specific stipulations on a member related to their infraction and discipline. The warning will be removed after probation has expired. This first warning does not automatically remove the member(s) from a leadership position, but the EC reserves the right to exercise that option if the offense is deemed serious enough. If a member is removed from their leadership position due to a violation, they will be unable to run for any leadership position until probation has expired. The exception to this is if the offending member is on the Elder Council: they will be given a warning and be automatically removed from the Elder Council. Second Warning/Probation: A CoC infraction by member(s) already under a warning receives a second warning with, again, a minimum 6-month probation. The EC will document the discipline in the confidential EC forums and notify the member(s) of their infraction and extended probation. The EC may add specific stipulations on a member related to their infraction and discipline. The member(s) will be advised that any further infraction while under probation will result in their removal from the community. The warning will be removed after probation has expired. A second warning will automatically remove the member(s) from any leadership position, and they will be unable to run for any leadership position until probation has expired. Community Removal: A CoC infraction by member(s) already under their second warning will result in their removal from the community. The EC will document the discipline in the confidential EC forums and notify the member(s) of their infraction and community removal. For removal, the Elder Council, in accordance with the Discipline Policy, will share a short post without specifics outlining which CoC policy was broken to warrant removal. The member(s) will not be allowed to reapply to the community for a minimum of 1 year, and then only after review and approval by the EC. ----------------------------------------------------------- *In normal operation, the EC will follow this Discipline Policy to respond to infractions, but does reserve the right to take more immediate and severe actions should the situation warrant it or if the community's health or success are endangered by the slower standard responses. In particular, proof of harassment, threats, and other severe infractions can result in a member being banned without warnings.
  6. Remnants of Hope

    The Remnants of Hope Charter

    Code of Conduct 1. Communication and Discussion The community’s communications systems, including all areas of the forum, VOIP, Hope Chat, and other methods provided by the community, are a privilege and are provided for the sole purpose of helping members and friends communicate with each other. We do not allow threats or discussion of violence, drugs, or pornographic or sexually-suggestive material. Trolling and mean-spirited content of all kinds are unacceptable. Any discussion of other potentially contentious topics is expected to be conducted only in a mature, respectful manner. Anyone who is going to use our communications systems must moderate any foul language, and never use such language in an insulting fashion towards another individual. When using the community VOIP, members are held responsible for any disorderly behavior and may be asked to leave if they are causing issues. When in a VOIP channel during any official community or division events, members are expected to limit their interruptions of users. If a member or moderator finds inappropriate content on the forums, following the Moderation Policy, they may hide that content and/or notify the Elder Council, who will review the moderation and choose to uphold (and possibly discipline the member) or remove it. Remember, however, that moderators are not here to censor anybody beyond what is outlined in this CoC, and all moderators are simply trying to use their best judgment. Please do not take offense if your post is moderated. 2. Malpractice Remnants of Hope operates under the rules of all games we are involved in. If you are found to be in violation of those terms of services, you will be considered in violation of our Code of Conduct. Such actions include but are not limited to hacking, illegal monetary farming, or harassment. Do not use any means of communication provided by RoH to organize other illegal activities. 3. Respect and Tolerance Remnants of Hope promotes a stress-free environment for members to relax and enjoy the games they are playing. We are a diverse population of gamers from all backgrounds. It is mandatory for all of our members to show absolute respect and tolerance to each other and our allies. If a community leader is informed that your words or actions are making another member uncomfortable, you may be asked to alter said behavior. That being said, we are also committed to creating a safe and secure environment where members feel free to be who they are, and will not censor posts or reprimand members unless they are in violation of the CoC. We do not allow any form of discrimination based on race, religion, gender, nationality, or sexual orientation. Elitism is not tolerated, and members are expected to show a reasonable amount of respect toward all players. Harassing "pugs" or openly berating other players negatively represents RoH and is a CoC violation. Harassment of fellow members may result in immediate removal from Remnants of Hope. We understand that sometimes gamers will look for fights, but we expect our members to take the high road and walk away from hostile situations. Remnants of Hope is a PG-13 community, and any such acts that would not fall under that classification should be kept in private. 4. Naming Policy Upon joining Remnants of Hope, you are expected to represent a professional image of our community. One of the biggest reflections about you as an individual is what you choose to call yourself. We consider your account and character name another expression of communication, subject to all the same limitations as listed above. If you are unsure whether a name would be considered inappropriate, please ask the Elder Council. Do not take or imitate the names of other members within the community. This policy applies to our website, our VOIP, and any of our games. 5. Using Discretion With Issues The Elder Council and Officers are more than happy to address any member’s concerns as long as they are brought up through private messages on the forums or confidential discussion through our communications systems. Not only does this allow us to address your problem more quickly and more efficiently, it prevents fights and emotional debates from erupting. Failing to use proper discretion with issues you have may result in disciplinary action. 6. Expectation of Officers and Leaders Representing the community as an Officer is a privilege that requires a lot of responsibility. It is your job to help enforce the rules and maintain a safe and respectful environment. Members may come to you with personal complaints or issues in confidence, and should always be met with respect. All private discussion between officers, and any issues or complaints submitted by members, should not be shared with other non-officers. This includes any disciplinary actions, complaints, or disagreements between officers.If an Officer is found to be abusing their authority, he or she will be subject to discipline and removed from their position. Abuse of power can include but is not limited to the excessive use of moderator tools as well as using the position to intimidate or coerce members. Leaders expecting to be gone for longer than two weeks are required to designate an acting Department Head to be in charge of the department as per the Charter. 7. Administrators and the Use of Chat Logs While administrators of any website have potential access to logs or private messages, we value the privacy of our members and it is strictly prohibited to view these for any reason. All logs are automatically deleted. The permission to view the log tabs has also been removed rendering them unusable. If any administrator is found to have attempted to or successfully reinstated the code to view those logs, or to have viewed any member’s private messages, they will be immediately and permanently removed from the community. 8. Activity Upon joining Remnants of Hope, you are expected to maintain a reasonable amount of activity. If you will be gone from the forums, our games, and our VOIP for longer than two weeks, we ask that you post a Leave of Absence on our forums. LOAs may only extend to 6 months, but may be refreshed. Characters within our divisional games that are idle for longer than 90 days may be subject to removal. Accounts and members on the forums that go inactive without an active LOA may be removed. If a forum account is removed due to inactivity, that former member will be required to reapply to the community if he or she wishes to rejoin. 9. Leaving / Rejoining Policy If a member is having a problem, it is easier to talk with a member of leadership to see if mediation is possible before leaving. Remnants of Hope always encourages members to think carefully before leaving the community. If a member decides to leave the community, they are required to wait 30 days before reapplying to Remnants of Hope, at which point the former member will need to fill out a new application and restart the trial process. Former members wishing to apply sooner than 30 days can request a waiver from the Elder Council; If the waiver is approved, the former member may submit their application and restart the trial process. 10. Multi-Guilding Remnants of Hope recruits members, not characters. We want to become your primary home in the games you play with us, and we hope you're as proud of us as we are of our members. To that end, we expect members that join our in-game guilds to use the available functionality in each of our divisional games to represent Remnants of Hope and our sense of community. Each member also has the right to join or make any banking or trading guilds needed, to be used expressly for those purposes; guilds joined for these reasons need to be declared in the Multi-Guilding Declaration thread. However, we also know that the Remnants of Hope divisions may not offer everything that each member wants to do in our games, so members are also granted one non-commerce exception to this rule: members can have one character at a time join one other guild for any reason once you declare it in the Multi-Guilding Declaration thread. Perhaps RoH doesn't offer exactly what you're looking for in a particular area, or you have friends in another guild you want to support; the one exception guild can be used for these or any other reasons you choose. As games have varied guild systems, each division in RoH has a specific explanation of this portion of the clause; see below. In the event of a division being created, expanded, or retired, this clause will be updated so it is always current with the live set of divisional games. If a game-side change occurs that affects the guild systems in the game (i.e. server merges, major changes to how guild functionality works, gameplay that affects guild participation, etc.), the EC will work with the current DC of that game to adjust their guidelines as necessary to uphold the spirit of the multi-guilding clause. Star Wars: The Old Republic Guild Wars 2 The Elder Scrolls Online World of Warcraft As a reminder, members that do not officially join any in-game guild may always play with no multi-guilding restrictions. 11. Discipline Member(s) who violate the CoC will be disciplined in accordance with the Discipline Policy. Trial Members, however, are subject to immediate dismissal in the event of any Code of Conduct violation. All discipline is kept completely confidential with the exception of member removal; for removal, the Elder Council, in accordance with the Discipline Policy, will share a short post without specifics outlining which CoC policy was broken to warrant removal. 12. Unstated Guidelines: This Code of Conduct covers the most common concerns in online gaming, but it is impossible to cover every possible situation. Anyone accepted into our community is expected to maintain a good sense of maturity and avoid actions that are likely to cause controversy. If a member's words or actions are seen as inherently provocative or malicious, or if they are viewed as severely objectionable but not otherwise in violation of the Code of Conduct, community moderators reserve the right to hide such posts or take other appropriate action in accordance with the Discipline Policy and Forum Moderation procedures. This document is subject to change, and members are responsible for maintaining knowledge of the rules and keeping up with changes. If you are looking to sign these rules as part of your trial membership, please go to this thread.
  7. Remnants of Hope

    The Remnants of Hope Charter

    Organizational Structure Remnants of Hope has three distinct levels of structure. Community Division Affiliates ------------------------------------ Community Structure Position: High Elder (HE) Position: Elder Councilor (EC) Position: Community Manager (CM) Position: Treasurer (TR) Position: Web Admin (WA) Position: Web Specialist (WS) Position: Member Position: Trial Member Divisional Structure Position: Division Commander (DC) Position: Department Officer (DO) Position: Department Assistant (DA) Affiliates Friends & Family Affiliates (F2P) Election Procedures
  8. Remnants of Hope

    The Remnants of Hope Charter

    About Our Community Established in June 2009, Remnants of Hope (RoH) first began as "The New Jedi Order" in the Star Wars Galaxies MMORPG. Since its inception, the community has grown and expanded into other games. Currently, RoH is an international community that enjoys gaming with mature and respectful friends. We have established a leadership structure, core values, organizational objectives, and various characteristics one would expect to find in a socially-developed organization that is primed for long-term growth and stability. RoH is built on a foundation of integrity, maturity, and respect for others, and our commitment to these tenets has helped us grow, evolve, and survive as a community. Over the years, we have found that it is not what game you play, but with whom you choose to play. In keeping with this, our guild motto became "Light from the few can be a beacon to many.". Core Values - Our community is built on principles of respect, tolerance, fairness, inclusion, equality, kindness, and enjoyment. Democratic System - We routinely elect individuals into key leadership positions and involve our members in direct votes when significant changes are made to the way we operate as a group. Multi-Gaming Platform - We are not limited to a single game. Our members play a wide variety of games, and our structure is designed to support membership should they wish to establish Remnants of Hope as a presence in those games. Efficient Leadership - While democratic values underlie our structure, our form of interaction with each other is designed to be efficient. We have taken great care to ensure that our general desire for fairness and equality does not hinder our ability to function as an online gaming community. Mission Statement - Remnants of Hope strives to be a fun, family-friendly, and mature gaming community that is adaptable to the interests of its members. Charter Objectives First and foremost, this defines the way in which our organization operates. We have collectively agreed upon the most fair way to approach the management of our community. The resulting policies and procedures detailed within this document are for all to see, remember, and follow. We wish to be transparent to all who seek to join our community by making this document publicly available. As with any community, disputes and conflicts do occur. The presence of this Charter ensures that we are capable of reaching an amicable resolution to all such conflicts. Our members have agreed to respect all outcomes reached through the use of this charter. Key Concepts Separation of powers. There is not a single individual in Remnants of Hope that controls all aspects of the community. We have purposely employed the use of checks and balances that are designed to guard against abuses of power. Two-tier structure. This concept permits us to create branches in various games that function independently, but which are still unified under a single banner. That central body is our 'Community', and the individual games that we play are satellite groups, called 'Divisions'. This charter is focused on defining the higher levels of RoH, whereas Divisions are largely left to their own devices, with a few key exceptions. Balancing bureaucracy with fairness. It is not our desire to create a bloated or convoluted system of procedures, but we do recognize that a lack of agreed-upon policies may compromise the level of fairness that we seek to guarantee to our members. We have designed RoH with the intent of striking a reasonable balance between these two considerations. We strive to maintain a balance between fairness and excessive bureaucracy in the way we operate. Binding, but amendable. Every member of RoH must adhere to all rules detailed within the Charter. As times change, however, RoH must also change. Members may seek to make modifications to the Charter, and if sufficient support is garnered, the Charter can be amended. In this way, the Charter is a living document designed to adapt to our members' needs. Table of Contents Organizational Structure and Election Procedures Code of Conduct Discipline Policy Forum Moderation Policy Amendment and Veto Policies Recruitment Policy Division Creation and Dissolution Policies
  9. Remnants of Hope

    RoH Recruitment Policy

    The Elder Council has made amendments to Stages 2 and 3 of the Recruitment Policy. 07/08/2018 Old: New:
  10. Remnants of Hope

    Community Leadership Forum Moderation Policies

    Edited 3 July, 2018. Previous:
  11. Remnants of Hope

    RoH Recruitment Policy

    The Elder Council has made amendments to Stage 1 of the Recruitment Policy. 04/06/2018 Old: New:
  12. Remnants of Hope

    Discipline Policy

    Updated 5 January 2018. Previous:
  13. Remnants of Hope

    Web Team Policy Document

    Updated 1st December 2017 Old:
  14. Remnants of Hope

    Remnants of Hope Official Guild Structure

    Ammendment #15 Old: New:
  15. Clubs FAQ What is the purpose of Clubs? What can I use a Club for? Why is this Club closed? Can I join a Closed Club? Why didn’t I get accepted to a Closed Club? Why can’t I see content in a Closed Club? Can I make a Closed Club Public or Open? How does the Club Calendar work? Why are there Private Clubs? Why can’t I see Clubs that are Private? If a Club is Private, how are they moderated? Can I make a Club Closed or Private? How do I get invited to a Private Club? Does having a Closed or Private Club violate the CoC? How do we know a Private or Closed Club isn’t violating the CoC if we can’t see what’s there? Is the Web Team the Moderators for all Clubs? I know longer have use of a Club I started. How do I delete it?

Congratulations to Marjevante & Cadensce on being chosen Members of the Month for December for their primary divisions!

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