Saal

I would have promptly insulted his intelligence, called his father a hamster and that his mother smelt of elder berries and hung up.

I wouldn't go so far as to insult his intelligence. These poor schmucks read off a script. Before I got my job I was contacted by someone for a job at a call center (I believe for student loans) and that I was there "leading" candidate (Ya think? I have a degree). And that's what they would've had me doing, despite my level of intelligence. The ones who need insulting are the people that hire them and forbid them from actually doing a good job. But even then, Time-Wa...